Refund Policy

 

At Space Coast Dive Center, we are committed to providing you with top-notch products, courses, charters and trips that reflect our passion for the underwater world. We understand that sometimes things may not go as planned, which is why we try to have a flexible refund and return policy in place to ensure your satisfaction every step of the way.

For Products: If you are not completely satisfied with your purchase, you can return the item within 15 days for a full refund or exchange. The product must be unused, in its original packaging, and accompanied by the receipt. Refunds will be made using the original payment method. If you are unable to locate your receipt, store credit will be issued in the amount of the original purchase price.

Items that have been used in the pool are eligible for exchange only. Exchanges will be made for equal value to the purchased product. We do not accept returns or exchanges on items that have been used in fresh or saltwater.

For Courses: We strive to offer the best scuba diving courses led by knowledgeable instructors. If for any reason you need to cancel or reschedule your course, please notify us at least 72 hours in advance to be rescheduled. Less than 72 hour notice will result in a 50.00$ reschedule fee. There are no refunds on courses, you will have 6 months from purchase to complete the course. If the cancellation is for medical reasons we will look at each instance individually. Once e-learning is issued there is no refund on that portion of the course.

For Charters: If for any reason you need to cancel or reschedule your Charter, please notify us at least 48 hours in advance to be rescheduled. No refunds will be given on charters, if for any reason you cancel (with 48 hour notice), the boat cancels, mechanical issues or weather you will be given an instore credit. If you cancel less than 48 hours no refund or store credit will be issued.

For Trips: Our scuba diving trips are carefully planned to provide you with unforgettable underwater experiences. In the event that you need to cancel your trip, please read our Terms and Conditions regarding our policy.

We are here to make your scuba diving journey enjoyable, safe, and memorable. Dive in with us and experience the wonders of the underwater world!

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